Privacy Policy

At Sheds Express, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our website or place an order with us.

1. Information We Collect

We may collect the following information when you use our website or place an order:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details, processed securely by third-party payment providers
• Order history and customer support interactions
• IP address and browsing behavior for analytics and website improvement

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support and respond to enquiries
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Comply with legal obligations, including tax, accounting, and fraud prevention requirements

3. Sharing Your Information

We never sell your personal data.

We may share your information only with trusted third parties who help us operate our business, including:

• Payment processors
• Delivery and logistics providers
• IT and hosting service providers
• Customer support and order management service providers

These third parties receive only the information necessary to perform their services and are required to handle your data securely and lawfully.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

All transactions on our website are protected using SSL encryption technology to help keep your information secure.

5. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where legally applicable
• Object to the processing of your personal data
• Request restriction of processing in certain circumstances
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at:

support@shedsexpress.co.uk

6. Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and enhance site performance.

Cookies are small files stored on your device that help us understand how visitors use our website. You may disable cookies through your browser settings at any time, although some parts of the website may not function properly without them.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date of publication.

We recommend reviewing this page periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Sheds Express
1 Wesley Way
Newcastle upon Tyne NE12 9TA
United Kingdom

Email: support@shedsexpress.co.uk
Phone: +44 7828 792981